Frequently Asked Questions - Visitor Services

The Archives Research Centre is on the lower level and is currently open by appointment only. Megan Purcell is the Collections Manager, please email, or call the museum to make an appointment.  The Archives page under the “Learn” tab has details of the COVID-19 protocols that have been implemented in the Archives.

Yes. To date (2019), there are no completed treaties with any of the First Nations of this area. For further information, you can learn more about where each nation is in the treaty process through their websites:

Many of the belongings on display in the First Nations Gallery are from local First Nations families’ who have asked that photographs not be taken or shared of their family pieces. Out of respect, and to keep things simple, we do not allow any photographs to be taken in that gallery space.

The trailhead to Ripple Rock is located approximately 8.5 kms north of Campbell River on Highway 19.  There is a viewpoint off on the highway before that.  The 8km hiking trail leads to a spectacular look out, but be sure you are prepared before heading out for this hike.,-125.3982765,14z

The schedule for the Museum’s Historic Boat Tours is usually prepared by early January. Please watch for information about this on our website or you are welcome to call Visitor Services at 250-287-3103. Reservations can be made over the phone or in person, or online.

Visitors are asked to santitize their hands when they enter the building.  Sanitization stations are available.  

We asked that you do not visit if you are sick, anyone in your household is sick, or you have been asked to self-isolate.

Please observe social distancing of 2 metres.  There is signage to remind of this, and certain areas have posted limits to the number of people in order to help with social distancing.

Please wait at the entrance of the Museum Shop to be invited in.  A maximum of 4 people, including staff, can be in the Museum Shop at a time.

Please avoid unnecessary touching of surfaces and objects.  Touch screens can be touched at your own risk, and will be sanitized twice daily.

There will be regular cleaning and sanitization of touch points and bathrooms.

We hope that by following the posted signage and following the safety protocols that you will find yourself feeling safe in the Museum environment.  If you have any concerns or questions please talk to one of our staff members.