Job Posting: Visitor Services Assistant

Job posting for Visitor Services assistant at the Museum at Campbell River

Who we are:

Located on the unceded traditional territory of the Liǧʷiɫdax̌ʷ First Nations the Museum at Campbell River is an award-winning, regional history museum sharing the stories of the peoples of Northern Vancouver Island.

With a mission “to collect, preserve and interpret the human history of our area”,  we view the Museum as a community gathering space.  A place that we can come together to share, connect, explore and learn the diverse history of our region.

Museum galleries feature vibrant and contemporary exhibits of First Nations cultures and historic coastal lifestyles, where visitors gain a deeper understanding of the region’s rich history. The experiential and interactive displays were developed over a period of years and through extensive consultation with community advisors.

We are looking for a Visitor Services Assistant to join our team for the summer. 

Rate of pay: $17.40 / hour (full time 35 hrs/week)
Application deadline:  April 28, 2024
Anticipated Start Date: Monday June 3, 2024
Duration of employment: Conditional upon funding

Summary: To assist with all aspects of delivering a positive visitor experience at the Museum. This includes helping at the reception desk, processing admission, taking registration for and answering questions about public programs, and assisting with shop sales and inventory.

Key Responsibilities:

  • Assists with general museum reception and visitor services, meets and greets the general public at the main entrance reception desk.
  • Provides general information about the museum, exhibits and the community.
  • Takes admission and public program fees using a Point of Sale system.
  • Answers the telephone and directs calls to appropriate staff members.
  • Handles and balances cash and related paper entries.
  • Assists with sales and inventory in the Museum Shop, under the direction of the Shop Manager.
  • Assists with the promotion, registration and implementation of pubic programs.
  • Relays accurate information about planned programs and events.
  • Assists with statistics on visitor attendance.
  • May assist with summer programming.


  • Must be enthusiastic about working with the public, meeting new people, partnering with volunteers.
  • Must possess good communication skills.
  • Broad general knowledge and interest in the community of Campbell River and Northern Vancouver Island would be an asset.
  • Applicant must be a youth between the ages of 16 and 30.

Professional Development:

  • Will learn about all aspects of visitor/hospitality services through training and on the job experience.
  • Training on basic to intermediate use of Microsoft Office, computerized point of sale system, office equipment.
  • Will learn basic evaluation strategies and statistics gathering and reporting.
  • Learn to work within a team staff environment, supported by enthusiastic and professional staff.

To Apply: 

Interested candidates should send their cover letter and resume to executive.assistant@crmuseum.caApplication deadline is April 28, 2024. Only shortlisted candidates will be contacted.

Note:  This position is conditional upon funding through Canada Summer Jobs grants. 

Museum at Campbell River respectfully acknowledges the Liǧʷiɫdax̌ʷ First Nation, on whose traditional lands we work to preserve, interpret and share the collective human history of North Vancouver Island. The Liǧʷiɫdax̌ʷ First Nation is comprised of the We Wai Kai, Wei Wai Kum and Kwiakah First Nations. Our closest neighbors are the Coast Salish Xwemalhkwu, Klahoose and K’ómoks First Nations.

These nations have close connections to the land where Campbell River is located today.

Scroll to Top