Summer Visitor Services Assistant
Rate of pay: $14.60 / hour
Application deadline: May 10, 2020
Anticipated Start Date: Monday June 1, 2020
Duration of employment: 12 weeks (Conditional upon funding)
Due to the current unpredictable climate related to the COVID-19 Pandemic, the duties of the Visitor Services position will be adjusted based upon current circumstances. The successful candidate will need to be flexible and adaptable. Technological skills will be highly considered in the selection of candidates for the positions as currently the Museum is closed to the public. All precautions will be taken to ensure the successful candidates will work in a safe environment, and ensure the health and safety of others.
Summary:
- The Museum at Campbell River welcomes over 28,000 visitors annually and sponsors community and school age heritage programs. This position will assist with meeting increased visitor and program demands and offer additional support for special events.
- To assist with all aspects of visitor services: reception desk, admission, registration for public programs, visitor statistics, patrolling galleries, and assisting with shop sales and inventory.
Key Responsibilities:
- Assists with general museum reception and visitor services, meets and greets the general public at the main entrance reception desk.
- Provides general information about the museum, exhibits and the community.
- Takes admission and public program fees using a Point of Sale system.
- Answers the telephone and fields calls to appropriate staff members.
- Handles and balances cash and related paper entries.
- Assists with sales and inventory in the Museum Shop, under the direction of the Shop Manager.
- Assists with the promotion, registration and implementation of pubic programs.
- Relays accurate information about planned programs and events.
- Assists with statistics on visitor attendance.
- May assist with informal tours of the galleries to individuals and groups.
Qualifications and Skills Preferred:
- Must enjoy working with the public, meeting new people, partnering with volunteers.
- Must possess good communication skills.
- Broad general knowledge and interest in the community of Campbell River and region, particularly visitor services and attractions, would be an asset.
- Applicant must be a youth between the ages of 16 and 30.
Skills to be Enhanced or Developed on the Job:
- Will learn about all aspects of visitor/hospitality services through training and on the job experience.
- Training on basic to intermediate use of Microsoft Word, computerized point of sale system, office equipment.
- Will learn basic evaluation strategies and statistics gathering and reporting.
- Learn to work within a team staff environment, supported by enthusiastic professional staff.
Note: This position is conditional upon funding. Only shortlisted candidates will be contacted.
Interested candidates should e-mail a cover letter and resume to Tona.McMurran@crmuseum.ca.
Application deadline is May 10, 2020.
Summer Heritage Interpreter
Duration of employment: 11 weeks (conditional upon funding) Anticipated start date, Tuesday June 2, 2020
Rate of pay: $14.89 / hour
Application deadline: May 10, 2020
Due to the current unpredictable climate related to the COVID-19 Pandemic, the Heritage Interpreter position will be adjusted based upon current circumstances. The candidate will need to be flexible and adaptable in their delivery of interpretive programs. Technological skills will be highly considered in the selection of candidates for the positions as currently the Museum is closed to the public. All precautions will be taken to ensure the successful candidates will work in a safe environment, and ensure the health and safety of others.
Project goals:
To deliver interpretive programs related to the history of central and northern Vancouver Island.
Responsibilities:
Under the direction of the Curator & Education Manager, the Heritage Interpreter will be responsible for:
- Delivery of a varied schedule of interpretive programs: including demonstrations and workshops of historical tools and crafts, puppet theatre performances, storytelling, and guided tours of the galleries, outdoor exhibits, and grounds of the Haig-Brown Heritage Site.
- Research and development of new interpretive programs.
- Assisting with advertising and promotion of the programs.
- Maintenance of artifacts, equipment and records used in delivering the interpretive programs.
- Assist in the coordination of volunteer staff involved in program delivery.
Qualifications:
- University students under the age of 30 who were registered as full time students in the previous semester and who intend to return to full time studies in the fall.
- An outgoing personality with good public speaking skills and an ability to work well with people of all ages.
- Familiarity and/or an interest in the colonial, social, industrial and First Nations history of the area.
- Good writing, computer, and communication skills.
- Theatre or teaching experience an asset.
Training and Skill Development Provided:
The successful candidates will:
- Gain practical experience and training in the areas of: education and teaching in a museum setting, public program development and co-ordination, and historical research.
- Expand their knowledge and understanding of First Nations history, early European settlement and the industrial history of central and northern Vancouver Island.
- Refine and develop their public speaking skills and presentation techniques.
- Receive training and experience in developing promotional materials.
- Work within a supportive and encouraging team environment with an enthusiastic and professional staff.
Students in history, anthropology, First Nations studies, geography, education, museum studies, communications and theatre will find relevant application of their academic training in this position.
Note: This position is conditional upon funding. Only shortlisted candidates will be contacted.
In order to apply candidates must be registered in the Young Canada Works Inventory at https://young-canada-works.canada.ca Interested candidates should send a cover letter and resume to beth.boyce@crmuseum.ca.
Application deadline is May 10, 2020.